The incumbent will be responsible for account management and sales with the existing and new accounts (Telecom Operators)

• - Revenue generation from  the customers at a regional level, achieve targeted business growth numbers
• - Take the initiative and opportunity to identify, and create exciting new services for the mobile consumer
• - Techno-commercial interactions with customers
• - Tracking competition with regard to each account
• - Liaise with various intra-department teams pro-actively (Sales, pre-sales team and other account teams)
• - Up-selling of services and replicating services which have been doing well in other operators/circles
• - Ensuring efficient delivery of services including management of operator resources
• - Perform day-to-day account management activities like timely collection of payments, managing escalations

The incumbent will be responsible for account management and sales with the existing and new accounts (Media clients – electronic/print/digital)

• - He / She will be responsible for driving business growth for the identified accounts
• - Launch new services, develop marketing & communication strategies
• - Achieve targeted business growth numbers
• - Up-selling services and replicating services which have been doing well in other enterprises
• - Ensuring efficient delivery of services including interacting with telco sales team
• - Perform day-to-day account management activities like timely collection of payments, managing escalations

The incumbent will be responsible for account management and sales with the existing and new accounts (enterprises)

• - Shall be responsible for driving business growth for the identified accounts
• - Launch new services, develop marketing & communication strategies
• - Achieve targeted business growth numbers
• - Up-selling services and replicating services which have been doing well in other enterprises
• - Ensuring efficient delivery of services including interacting with telco sales team
• - Perform day-to-day account management activities e.g. timely collection of payments, managing escalations

To take end-to-end ownership of the product line, identify market requirements, define the product vision, create preliminary design concepts and drive the implementation of the overall product roadmap.

• - Identify market requirements, define product vision,
• - To initiate/Ideate new product
• - Deployment, and Execution of the Product
• - Implement overall product roadmap and product enhancement
• - Work closely with the Engineering team, User design, operations and other functional domain teams
• - Help pre-sale/sales team to develop product notes.
• - Responsible for Budget/costing with regard to Products.
• - Topline and Bottomline Responsibility for the product

End-to-end ownership of the product lifecycle, from ideation to sunset.

• Take briefs from the Enterprise Sales team as well as the Enterprise clients in sync with the Enterprise sales team and translate them into product document and SRS.
• Research on respective enterprise domain like travel, banking etc and create an initial solution concept to be given to sales for client pitch
• Conceptualize the product - A to Z - based on the client brief.
• Communicate with the client as a product champion
• Coordinate with the internal development teams for developing the product.
• Write the functional features, scripts for bearers like SMS, Voice, WAP etc
• Lead and mentor his or her team.

• Code review, testing and evaluation
• Writing High Level Design (HLD’s)
• Resource allocation
• Leading the team from the front
• “Particular vertical” projects overall responsibility
• QA Management
• Application Architecture realization into Modules
• Module designing & conceptualization
• Technical documentation

• Code review, testing and evaluation
• Writing High Level Design (HLD’s)
• Resource allocation
• Leading the team from the front
• “Particular vertical” projects overall responsibility
• QA Management
• Application Architecture realization into Modules
• Module designing & conceptualization
• Technical documentation

Project Management

• Project planning, tracking and delivery
• Managing 24x7 support and monitoring of applications
• Handling first level problem resolutions and escalating them within SLA for a timely resolution
• Close interaction with client with regular reviews and updates
• Status weekly reporting on agreed on parameters for future course of action
• Managing and scheduling of a team of support and implementation engineers